Tag: small business

April 30, 2019

#QualityTip – Customer Experiences

In the hospitality industry, it’s typically not good enough to be … good enough!  You have to excel in many areas, and customer service definitely tops the list.  In Newfoundland and Labrador, we are fortunate to be well known for our people and unique culture.  Excellent customer service skills will set you apart from other […]
March 12, 2019

Let’s Get Social!

Communicating with customers and potential customers on social media can be a very effective marketing tool; and it can also be very daunting for small business owners.  The following tips from Hootsuite will help you get started with your online presence.  It is important to remember that you don’t have to be on every social […]