Standards in Tourism

Part of TQA’s mandate is to  rate/inspect/validate participating tourism services and attractions to ensure that minimum standards are met in order for NL to remain a competitive tourism destination.  We follow through on this promise by visiting licensed tourism operations through out the province and assisting them in elevating their level of quality.  Whether it’s […]

#QualityTip

Today’s #QualityTip looks at guests expectations.  Are you over promising? Obviously when developing your marketing materials, you want to use photos that are going to show your business in the best possible light, however, you need to make sure you are being true to your actual product.  If not all guestrooms are the same, ensure […]