If you have pet friendly rooms at your accommodation, and you want to wow the dog owner, consider sending the dog an email before their arrival! Yep, you read correctly …. email the dog! This gesture can go a long way to show your human traveller that you view their four legged family member as a valued guest at your establishment. Try it….I am willing to bet you will get a response back!
Your email could go something like this….
Good afternoon Rex,
We are so happy to hear you will be visiting our hotel next week. In preparation for your arrival, we want to assure you that we will have a tasty welcome treat at the front desk for you. Should you forget some essential items like your water dish or an extra harness for a walk, we have some available that you can borrow.
Front Desk Manager
Oh and also don’t forget to check out our Pets Welcome Designation!