Let’s Get Social!

Communicating with customers and potential customers on social media can be a very effective marketing tool; and it can also be very daunting for small business owners.  The following tips from Hootsuite will help you get started with your online presence.  It is important to remember that you don’t have to be on every social […]

Inclusive Meetings and Conferences

Feb 26 – 28, 2019, was the 36th Annual Conference and Tradeshow for Hospitality Newfoundland and Labrador.  Through TQA’s Access Advisor program, we were pleased to provide some guidance towards making this year’s Conference more inclusive for those with hearing and sight disabilities.  Simple things like working with the AV company to ensure microphones were […]

First participants of the Welcome Programs

We are happy to announce that we have officially completed our first verification for the Pets and Motorcyclists Welcome Programs!   Big Land Bed and Breakfast in Goose Bay, NL recognize the importance of providing specific amenities that are valued by travellers in these unique markets.   “Over the years, we have had a lot […]

Quality Tip – Service Animals in NL

Service Animals work to remove barriers that persons with disabilities face every day.  The NL Service Animal Act ensures that a person with a service animal has equal access to accommodations, services or facilities.  Often times a service animal can be identified by a vest or harness, however, this is not always the case.  The […]

Quality Tip – Networking

If you have a tourism business, there are many opportunities to network with others who share your passion for tourism. Networking provides a great opportunity to connect with those who may share some of the challenges you are facing, or provide an opportunity for you to share some success tips for problems you have overcome.  […]

Quality Tip – Visitor Info

Happy New Year!  Our first #qualitytiptuesday post for 2019 looks at some very useful statistics on visitors to our fine province. Ever wonder where are the majority of travellers to Newfoundland and Labrador are coming from?   The Tourism Research Division of the Department of Tourism, Culture, Industry and Innovation, collect and provide a wealth of […]

#Quality Tip – Snow and Ice

While we don’t get this much snow in Newfoundland and Labrador, a reminder to keep your steps, ramps, walkways and entry/exit points clear of snow and ice.  This time of year the weather is especially unpredictable with temperature drops.  Keeping clear paths of access will ensure your guests have safe and unobstructed access to do […]

#QualityTip

Did you know there is a very well stocked library of professional photography / videography available for tourism operators to use…and it’s FREE?!  Newfoundlandlandlabrador.com has developed an entire library of professional images and videos of Newfoundland and Labrador people, places, and experiences and it’s yours to use in your marketing efforts.  All you have to […]

Tourism Times Fall 2018

From the voice of your Tourism Industry Association, Hospitality NL’s most recent edition of Tourism Times . Check out TQA’s article on how to attract some adventure travellers to your business on page 17!

#QualityTip

Today’s #QualityTipTuesday post looks at cleanliness standards.  A Canada Select biennial inspection is a requirement of the Tourist Establishments License in Newfoundland and Labrador.  This inspection not only looks at the physical quality of the facilities, ie types of mattress, flooring, bathroom fixtures etc… but also at the Cleanliness and State of Repair of the […]