Quality Tip – Visitor Info

Happy New Year!  Our first #qualitytiptuesday post for 2019 looks at some very useful statistics on visitors to our fine province. Ever wonder where are the majority of travellers to Newfoundland and Labrador are coming from?   The Tourism Research Division of the Department of Tourism, Culture, Industry and Innovation, collect and provide a wealth of […]

#Quality Tip – Snow and Ice

While we don’t get this much snow in Newfoundland and Labrador, a reminder to keep your steps, ramps, walkways and entry/exit points clear of snow and ice.  This time of year the weather is especially unpredictable with temperature drops.  Keeping clear paths of access will ensure your guests have safe and unobstructed access to do […]

#QualityTip

Did you know there is a very well stocked library of professional photography / videography available for tourism operators to use…and it’s FREE?!  Newfoundlandlandlabrador.com has developed an entire library of professional images and videos of Newfoundland and Labrador people, places, and experiences and it’s yours to use in your marketing efforts.  All you have to […]

Tourism Times Fall 2018

From the voice of your Tourism Industry Association, Hospitality NL’s most recent edition of Tourism Times . Check out TQA’s article on how to attract some adventure travellers to your business on page 17!

#QualityTip

Today’s #QualityTipTuesday post looks at cleanliness standards.  A Canada Select biennial inspection is a requirement of the Tourist Establishments License in Newfoundland and Labrador.  This inspection not only looks at the physical quality of the facilities, ie types of mattress, flooring, bathroom fixtures etc… but also at the Cleanliness and State of Repair of the […]

Did You Know?

In addition to our mandatory programs (Canada Select / Camping Select), TQA also has voluntary programs that tourism operators can opt to participate in?  Welcome Programs are a great way to show your commitment to travelers that have specific needs, for example travellers with pets, motorcycle and bicycle travelers. Check out our Welcome Programs today. […]

#QualityTip

Online Reviews In this week’s Quality Tip Tuesday post, we look at peer reviews or complaints, comments, concerns.  No matter what you call them, if they’re negative, they not particularly encouraging to read.  But they do serve a purpose, because without them, how would you know how you’re doing?  I suppose guests could tell you […]

#QualityTip

Recently TQA received the following shout out from Inclusion NL on twitter…. While it’s great to have the recognition, more importantly, this tweet is more about letting businesses know the services that are available, to make their businesses more welcoming to seniors and persons with disabilities. Often how we think about disabilities is focused on […]

#QualityTip

“Pillow covers extend the life of a pillow by protecting against wear and tear, but more importantly, pillow protectors provide a healthier sleep environment by blocking fluids, moisture, dust mites, bed bugs and stains from penetrating your pillow. Pillow protectors are pillow covers or pillowcases with fabric technology that offers advanced features for your health […]

#QualityTip

If you have pet friendly rooms at your accommodation, and you want to wow the dog owner, consider sending the dog an email before their arrival!  Yep, you read correctly …. email the dog!  This gesture can go a long way to show your human traveller that you view their four legged family member as […]